Specialty Retail Blog

“Your most unhappy customers are your greatest source of learning.” - Bill Gates, founder of Microsoft

I’ll be more enthusiastic about encouraging thinking outside the box when there’s evidence of any thinking going on inside it.- Terry Pratchett

“Use what talents you possess:
The woods would be silent if no birds sang there except those that sang best.”
- Henry Van Dyke,
quoted in the Times of Trenton, N.J.

There May be Gold in that Silver Lining

Twentieth century composer John Cage once said, “I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.” Although the enlightened artist passed away in 1992, his words couldn’t have been more appropriate in today’s business climate. Just like fresh goods are what sell, new ideas are what drive business and create curiosity. Don’t just use a new twist on an old method but rather a whole new concept. Try something fun and crazy this month and let the word of mouth carry your message. To quote another enlightened leader, Franklin D. Roosevelt, “The only thing we have to fear is fear itself.”

“Sometimes when I consider what tremendous consequences come from little things, I am
tempted to think there are no little things.”
- Bruce Barton, Advertising Executive

A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting.”

Russell H. Ewing

“Finance is the art of passing money from hand to hand until it finally disappears.” - Robert W. Sarnoff

“This thing we call ‘failure’ is not the falling down, but the staying down.”- Actress Mary Pickford

“It’s a healthy thing now and then to hang a question mark on the things you have long taken for granted.”- Bertrand Russell