Author Archive
Tuesday, March 15th, 2011
The Frustration of Unemployment
At Management One® we are, and have been, in a growth mode. That means that we are challenged to find new affiliates in many areas. The process consists of doing everything possible to find people with a familiarity with retail business and a desire to establish and develop a career in retail consulting. Seems like [...]
No Comments » - Posted in Uncategorized by Evan Wise
Tuesday, March 8th, 2011
Hard and soft power
By Evan Wise I was reading an article on soft power (by Joseph Nye Jr, former dean of the Harvard Kennedy School) as it applies to foreign affairs and I found it very interesting and applicable to our business environment. Power is defined as the ability to influence the outcome to be what you desire. [...]
No Comments » - Posted in inspiration, strategy, and metrics by Evan Wise
Wednesday, March 2nd, 2011
ARS POS ROLLOUT
ARS has developed an upload file that can easily feed the Management One® Winning@Retail process. This is a step forward for ARS users to be able to get more value from their numbers and more profits and cash from their business. The upload allows users to load update files at any time and the Management [...]
No Comments » - Posted in Management One News by Evan Wise
Tuesday, March 1st, 2011
Till Next Year…
As the NFL playoffs get underway, I am again reminded that my Cleveland Browns will not be a part of the show. “Wait till next year” has become a common refrain in Cleveland sports. Cleveland teams adopt that strategy of hope rather than find the top talent and attempt to keep that talent in Cleveland. [...]
No Comments » - Posted in inspiration, strategy, and metrics by Evan Wise
Tuesday, March 1st, 2011
The Retail Resolution
Every rental car company rents the same or at least similar cars, yet Enterprise emerged from the pack to lead the industry. Starbucks rose from primarily selling a commodity, coffee, to establish a business that grew to unprecedented size. Southwest Airlines listened to customers and grew to the industry leader in air travel. The list [...]
No Comments » - Posted in inspiration, strategy, and metrics,selling by Evan Wise
Saturday, February 26th, 2011
WhizBang!
A strategic alliance between WhizBang Training and Management One is taking off. Evan Wise, managing director of Management One was interviewed by Bob Negen, president of WhizBang for broadcast to the entire Retail Mastery Group. Bob will be the subject of an interview for all affiliates to get to know Bob and the Retail Mastery [...]
No Comments » - Posted in Management One News by Evan Wise
Friday, February 25th, 2011
Customer Service, How The Great Ones Do It
Thanks to Neal Norton for passing along this excellent article on customer service and how the great companies approach it.
No Comments » - Posted in inspiration, strategy, and metrics by Evan Wise
Monday, January 17th, 2011
The Retail Resolution
Every rental car company rents the same or at least similar cars, yet Enterprise emerged from the pack to lead the industry. Starbucks rose from primarily selling a commodity, coffee, to establish a business that grew to unprecedented size. Southwest Airlines listened to customers and grew to the industry leader in air travel. The list [...]
No Comments » - Posted in Uncategorized by Evan Wise
Friday, January 14th, 2011
In the Spotlight
Jonathan Schwartz’s (New York, NY) client, Milk & Honey, was the featured retailer in the headline article in Newsday.com in December. The article began with a large photo of the store and owner Christina Essabba. Milk & Honey is located in Huntington, NY. Milk & Honey was also the topic of a New York Post [...]
No Comments » - Posted in Affiliate Accomplishments by Evan Wise
Thursday, December 30th, 2010
Domenick Celntano on eroding consumer loyalty
Consumer loyalty is rapidly eroding and morphing to consumer preferences. The meaning: consumers have so many choices they vet out prior to making a purchase and they buy differently. Preference means they buy differently based on circumstances, such as price, location, etc. Preference means a business has to constantly work to keep the consumer coming [...]