Archive for February, 2011

Sunday, February 27th, 2011

Retail Smart Guys; What We Can Do For You

Retail can be a very tough business. There are lots of pressures, lots of things to do, problems to solve, customers to help, employees to coach, vendors to negotiate with, and that’s just before lunch on Monday! All of us who are part of Retail Smart Guys provide open to buy planning, sure. But we [...]

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Saturday, February 26th, 2011

WhizBang!

A strategic alliance between WhizBang Training and Management One is taking off. Evan Wise, managing director of Management One was interviewed by Bob Negen, president of WhizBang for broadcast to the entire Retail Mastery Group.  Bob will be the subject of an interview for all affiliates to get to know Bob and the Retail Mastery [...]

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Friday, February 25th, 2011

NSRA

Since Management One joined the National Shoe Retailers Association in June, lots of activity among shoe retailers has been happening. Look for an article on sales forecasting in the upcoming NSRA magazine. Two sections of the bi-annual benchmarking analysis book was authored by Marc Weiss and Evan Wise, managing directors of Management One. Neil Norton [...]

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Friday, February 25th, 2011

Customer Service, How The Great Ones Do It

Thanks to Neal Norton for passing along this excellent article on customer service and how the great companies approach it.

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