Archive for February, 2011
Sunday, February 27th, 2011
Retail Smart Guys; What We Can Do For You
Retail can be a very tough business. There are lots of pressures, lots of things to do, problems to solve, customers to help, employees to coach, vendors to negotiate with, and that’s just before lunch on Monday! All of us who are part of Retail Smart Guys provide open to buy planning, sure. But we [...]
No Comments » - Posted in Benefits of Consultants by retailsmartguys
Saturday, February 26th, 2011
WhizBang!
A strategic alliance between WhizBang Training and Management One is taking off. Evan Wise, managing director of Management One was interviewed by Bob Negen, president of WhizBang for broadcast to the entire Retail Mastery Group. Bob will be the subject of an interview for all affiliates to get to know Bob and the Retail Mastery [...]
No Comments » - Posted in Management One News by Evan Wise
Friday, February 25th, 2011
Customer Service, How The Great Ones Do It
Thanks to Neal Norton for passing along this excellent article on customer service and how the great companies approach it.