Archive for July, 2008
Monthly Archive
Wednesday, July 16th, 2008
Replace the ROAD Warriors!
The new picture of business, at least for the next year or so, seems to be one of closings, cutbacks and trimming. The obvious approach would be to cut back like everyone else but there may be a better way. For many years we have been faced with a scarce labor market. In fact, one […]
No Comments » - Posted in staffing by Evan Wise
Wednesday, July 16th, 2008
The Business of People
The Business of People
By Evan Wise
Howard Behar, executive of Starbucks, says, “We are not in the coffee business serving people, but rather in the people business serving coffee!” This is a lesson for every small business owner, especially retailers. You too are in the people business.
Behar doesn’t say they are in the customer business […]